Case Study
OctaDezx - The 24/7 sales brain
The Problem
OctaDezx needed a single AI platform that could handle customer inquiries and orders across e-commerce, SaaS, agencies, and restaurants - in multiple languages, around the clock.
The Approach
Built a RAG-powered AI sales assistant that ingests policies, catalogs, and knowledge bases. Edge-deployed for low-latency responses. Real observability and upgrade path from day one.
The Outcome
Automation78% queries handled by AI
Availability24/7 × 4 languages
Client Voice
"They engineer the way a product team engineers - not the way an agency engineers. Our AI assistant launched with real observability and an upgrade path from day one."
- Ethan Brooks, CEO, OctaDezx